fbpx

SHIPPING, TERMS & SERVICE

international orders

At this time we only accept domestic orders (within Sweden). We are hoping to expand this shortly but can’t make any promises as to when this will happen. Sorry. 

deliveries within sweden

We use flat rate for shipping, meaning that all orders cost the same to ship. 

Orders are shipped from our warehouse within 49 hours on weekdays. Usually a lot faster. Deliveries are typically fulfilled within 3 days, but may take longer depending on Postnord.

Orders are sent with Postnord Varubrev. It is delivered to your mailbox together with the usual mail. Should the package not fit your mailbox it will be delivered to a service point where you can pick it up. Let us know if you have any problems. 

We currently don’t offer express deliveries, but let us know through email if you are in a tight spot and we’ll see what we can do about it. 

returNS

Wrong size, changed your mind or nor what you expected. No problem. Follow these steps.

We accept returns – 30 days from purchase date. 

email us

Write “return” in the subject field.

Give us the reason for your return, order number (in your confirmation email from us). Feel free to add any information you want.

return the product

Use the enclosed return label and drop off package at your nearest Postnord-ombud. 

Please note, for the return to be accepted the product needs be unused and possible to sell to the net customer. 

That’s it.

contact

Trumpet Woolwear
c/o Aktiebolaget Brass Buttons

Email

Telefon

+46(0)70 656 78 37

Organisationsnummer

559270-8167

Postadress

Kungsholmstorg 3C LGH 1201
112 21 Stockholm